Good morning,
The City of Brandon has switched to a new accounting software system. This change is for many reasons. This new program will save us 75% on our annual bill, has an ease-of-use surprising to me after using gWorks these past years, and has so much better support (no more waiting days, weeks, or even months for support to reach out to me, this is instant support!).
With this change in our software, there will also be a change in your online payment portal. The same high-level security that you have grown to expect from us will not change; however, the new portal will be more user-friendly – providing more ways to manage your account(s) and improve the overall payment experience with features that include:
· Easy enrollment in Auto Pay, Ebilling and Text N Pay options
· Historical bill and payment data
· Capability to update your account
· Multilingual capabilities
· One-view multi-property access
We understand that this means you will need to set up a new online account with the new portal, and we apologize for that inconvenience. However, after that initial setup, you will be set to go! There are still a couple of things to be worked out, but the new online portal will be available for you very soon.
More to come soon, including an FAQ Page with information on creating a portal account and enrolling in these new features so paying your bills is easy to do!
New Payments Portal
If you have any questions, please contact 319-474-2335.